Raised Eyebrow Blog

A month from now, on Saturday, August 14, I’ll be attending Vancouver’s first NetSquared Camp, a day-long event for people who work at the intersection of social change and technology. The goal of the event is to build skills and capacity through peer learning, and invites the participation of “nonprofits, activists and social entrepreneurs [along] with their friends and allies in the world of technology and communications.”

NetSquared Camp is an unconference, and for those who aren’t familiar with that term, it’s an event where the agenda is entirely driven by the participants. So if you show up and speak up, there’s a very good chance that you’ll learn something that’s relevant to you. (You may also end up teaching others, since the participants also lead & facilitate the sessions.)

The list of suggested session topics is both wide-ranging and highly practical, and the organizers have set up a wiki where you can propose your own session ideas.

Perhaps best of all, the ticket price is by donation, with the suggested donation a very affordable $20. By the look of the RSVP list, interest is high, and as with all unconferences, the event’s success will depend entirely on who shows up — so please mark the date in your calendar and spread the word.

Here at Raised Eyebrow we’re very passionate about sharing what we know and building capacity within the nonprofit sector, so we’re very pleased to be a sponsor of NetSquared Camp Vancouver 2010. I’m looking forward to seeing how the agenda evolves.

I spoke today at WordCamp Vancouver – a one-day conference for people who work with WordPress (including developers, designers and users). It was a great event, thanks to the hard work of the organizers. The presenters shared lots of very useful information on design and coding as well as about social media and web culture.

I chose to focus my 25-minute talk on what I think lies below the surface of the work we do as web designers and developers, and that’s a more consultative and strategic role that we can play if we choose to (and if our clients let us).

The session was recorded on video, and I’ll post that video when I get the link that video is posted below, but for now I thought I would at least share my slide deck – particularly for those in attendance who requested it.

Video from the event:

(Many thanks to Justin Carlson for recording & sharing the video.)

I’m writing this from Austin, TX, where I’m participating in one of the geek world’s biggest and best-loved festivals, South by Southwest Interactive (SXSWi for short). Yesterday afternoon, I had the great pleasure of co-facilitating a session with Leif Utne, VP of Community at Zanby, that was a group discussion on how design & tech geeks can make the world a better place while making a living.

When we were planning the session, Leif suggested we use a format I wasn’t familiar with — the Samoan Circle, a modified fishbowl process that encourages listening and made room for many of the attendees to come forward and speak. The chairs in the room were arranged in the round, and we pulled four chairs into the middle of the room, facing each other, so that everyone could see and hear the folks who were talking.

The theme of the session was “Socially Conscious Geek: making money while doing good,” and we provided some framing questions, but we knew that whoever showed up would have their own questions and goals for the discussion, so we tried to move quickly beyond our introductions and dive into the conversation proper.

I’m so glad we did, because as soon as we opened it up to the room, the conversation went in very interesting directions. Some of the themes that emerged were:

• Recruiting challenges for nonprofits: Someone asked how nonprofits can attract staff when the salaries are generally lower than they are in the corporate sector. Some great responses to this question emerged, including:
  • Explore what gets geeks interested, and offer up incentives that matter to them
  • Sell the lifestyle & “sleep better at night” benefits
  • Offer other benefits that provide competitive advantage with corporate positions, e.g. keep work hours reasonable, paid volunteer time, etc.
  • Someone mentioned that in the US, if you work for nonprofit organizations for 10 years after college, your outstanding student loans are forgiven. Given the size of the average student loan these days, that could provide a tangible financial benefit in the tens, or even hundreds of thousands of dollars.
  • Recognize that nonprofits can offer more opportunities for leadership & effecting change within the organization, because nonprofits often have leaner & more democratic structures. (I want to point out that this is definitely not always the case, though I do think it’s a valid point. However, I’ve seen some highly inefficient nonprofit organizations in my time.)
• There was some great discussion of how our definitions of sustainability must include financial sustainability; this is true for both for-profit and not-for-profit organizations. We need to both make money and do good; neither can be sacrificed. Some models put forward for this included:
  • Businesses can build charitable giving into their modus operandi, i.e. give x% of pre-tax profits to a particular cause or organization.
  • Design & tech agencies can offer discounts to nonprofit clients & stay profitable by engaging high-profit corporate clients.
  • Social enterprise models, e.g. nonprofits creating products & services people are willing to pay for.
  • Seed funding from progressive coalitions
• We also heard a number of people ask how we can collaborate better across movements and sectors – there is a real hunger for cross-pollination of ideas and learning from one another’s successes and failures.
• One women shared her story of working at a large, multinational corporation, feeling somewhat discouraged by said corporation’s lack of a formal social responsibility mandate, and responding by starting interest groups within her company. This has had the effect of both raising the profile of various causes, but also concrete changes in the business such as influencing purchasing decisions.
• Someone said they would love to see a crowdsourcing app that could leverage companies’ internal technical skills & resources and connect & share them with nonprofits who need them.

Those were my notes, but there’s plenty more available on Twitter — attendees tweeted their session notes using the hashtag #scgeek.

Two years ago, Emira & I went to South by Southwest (AKA SXSW) for the first time, and presented a panel called “Boss Lady” that featured tips for online business owners from several of the savviest women entrepreneurs we know: Vickie Howell, Jenny Hart & Alex Beauchamp, all of whom appear in the pages of our book, The Boss of You. We had such a good time that we knew we wanted to go back as soon as humanly possible, though last year we were too busy getting our book out the door to attend the conference.

But this year we’re back, this time with a panel that we hope will prove helpful to geeks of both the design and techie varieties – both camps are in full force at SXSW’s Interactive conference, which is a pure, 24/7, all-out geekfest – who are looking to bring their values into their paid work, whether it’s by learning to work with clients in the nonprofit sector, creating apps that help mission-driven organizations work more effectively, or infusing some environmental or social-justice savvy into their workplaces. The panel’s called “Socially Conscious Geek: Makin’ Money While Doin’ Good”, and it takes place Saturday, March 13^th.

The topic was inspired by a topic our friend Noah Scalin (of Skull-A-Day and Another Limited Rebellion fame) spoke about at the 2009 HOW Conference. His focus was more on graphic design, since that’s his area of expertise, but when I asked him about riffing on his ideas for an interactive design audience, he shared his materials with me with typical generosity. (This is a guy who lives and breathes a DIY, share-and-share-alike mentality that a lot of designers could learn from. But that’s a topic for another day.)

This time I’ll be attending the conference solo, while Emira spends some time with her new baby; my co-facilitator for the session is Leif Utne, a friend and colleague who works for Zanby, a software company that specializes in supporting online social communities for change. Leif’s background includes a stint as the publisher of Worldchanging.org, and lots of experience building online communities; he’s also a journalist, activist and social entrepreneur.  Zanby is used to support The UpTake, a web video community that among other things was heavily involved in documenting the RNC and DNC prior to the 2008 election, and was also engaged in citizen vote monitoring during the election. He brings both amazing facilitation skills as well as a solid understanding of how businesses and nonprofits can work together in mutually beneficial ways.

We’ll be conducting our session in a highly interactive, inclusive format called a Core Conversation: Leif and I will be kick-starting the discussion and planting some seeds, but the idea is that whoever shows up will have a chance to step forward and contribute questions and ideas – so I’m really excited to see how it develops.

We’re hoping to address questions like:

• What is a socially conscious geek?
• How can I specialize in socially conscious work and earn a living wage?
• What are some of the unique opportunities and challenges of specializing in socially conscious work?
• What is the difference between non-profit and no-profit clients?
• How do I make the transition from corporate work to working with non-profit and/or mission-driven clients?
• What is the “triple bottom line” approach to business?
• What are some examples of alternative business models that are emerging among socially conscious geeks?
• How is socially conscious work different than “green” work?
• What are some examples of clients I might be able to work with as a socially conscious geek?
• How should I market myself to values-driven clients? Is it different from marketing to corporate clients?

Ultimately, though, the decisions about what we cover will rest with whoever shows up. So please help us spread the word – and if you’ll be at SXSW, we’d love to see you there!

Are you a nonprofit or other self-defined “do-gooder”? Are you looking for tips and techniques on how to rock the social media stuff everyone’s talking about these days?

If so, I recommend you check out Net Tuesday’s free event next Tuesday (details are posted on both Meetup and Facebook — choose your poison). Here are the details:

Mini Social Media Camp for Nonprofits & Other Do Gooders!
When: Tuesday, April 28, 5:30-8:00 PM
Where: Workspace – #400 – 21 Water St, Vancouver, BC

Topics may include:

• How can my organization use Facebook to be more awesome? Should I use Pages or Groups?
• How can I use Twitter to find new supporters?
• How can I use free analytics tools to measure my success?
• How can my NGO use free Google adwords?

You’ll get a chance to pick three topics; each topic will be discussed in a 30-minute breakout group. I’ll be leading sessions on Twitter!

Please spread the word to friends and colleagues; I know there are a lot of people in the nonprofit sector who can benefit from this stuff!

I’m working on preparing a “How to Blog” workshop for a client this month and have been scouring the web for follow up resources to leave the workshop participants with. Now I  happen to be a pretty big CBC Radio 1 geek and am in particular a fan of Nora Young’s show Spark (not suprisingly since it merges my love of public radio and technology into one smart package), and last year she did a great series with web vet Merlin Mann that stands as a kind of Blogging 101.  There’s a summary of the series with 6 pretty short podcasts that are well worth a listen if you’re struggling with how to start a blog or, like me, feeling like you could brush up on your current blogging technique. The lesson that I’ll be taking from the series and trying my darnedest to apply this year? Just write. You don’t need to worry about publishing all your blog posts, but get back in the habit of writing them (if you’ve fallen out of it like I have) and then publish the ones you think are worth it.

(PS: If you’re on the Twitter train you can be like me and follow Spark and Nora).